Your Privacy

Matters to Us

We’re committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

Last updated: October 08, 2025

Introduction

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service. It explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings as defined below. These definitions remain consistent whether used in singular or plural form.

Definitions

  • Account: A unique account created for you to access our Service or parts of our Service.

  • Affiliate: An entity that controls, is controlled by, or is under common control with a party ("control" means ownership of 50% or more of shares/equity/other voting securities).

  • Company: Refroid Technologies Pvt. Ltd., Refroid Technologies Plot 74, Survey 285 - 288, KK Owners Society, IDA Jeedimetla, Hyderabad, Telangana 500055.

  • Cookies: Small files stored on your device by our website, used for tracking and improving your experience.

  • Country: India

  • Device: Any device that can access the Service (computer, cell phone, tablet).

  • Personal Data: Information related to an identified or identifiable individual.

  • Usage Data: Data collected automatically (e.g., duration of page visits).

  • Website: Refroid.com (https://www.refroid.com)

  • You: The individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When using our Service, we may ask you to provide personally identifiable information (e.g., name, email, phone, organization name). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address (State, Province, ZIP/Postal code, City)

  • Usage Data

No Sensitive Data: We do not collect financial, biometric, or sensitive data.

Usage Data

Usage Data is collected automatically and may include:

  • Device Internet Protocol (IP) address

  • Browser type/version

  • Pages visited, time and date of visits

  • Time spent on pages

  • Unique device identifiers

  • Diagnostic data

Tracking Technologies and Cookies

We use cookies, beacons, tags, and scripts to track activity and improve our Service.

  • Session Cookies: Essential for Service functionality (authenticated access, fraud prevention).

  • Persistent Cookies: Remember user preferences and acceptance of cookie policies.

For more information, please refer to our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service

  • To manage your Account registration

  • For contract fulfillment (products/services)

  • To contact you (email, calls, notifications)

  • To provide special offers, news, and updates

  • To manage your requests

  • For business transfers (merger, restructuring)

  • For analytics, performance optimization, service improvement

Sharing Your Personal Data

We may share your information:

  • With Service Providers (analytics, support)

  • For business transfers (merger, acquisition)

  • With Affiliates (subsidiaries, joint ventures)

  • With business partners (offers, promotions)

  • In public interactions (forums, community areas)

  • With your consent (other purposes as agreed)

Retention of Your Personal Data

We retain Personal Data as necessary for the purposes described herein, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is typically retained for a shorter period, unless required for security or functionality improvements.

Transfer of Your Personal Data

Your data may be transferred and stored outside your jurisdiction. Consent to this Privacy Policy allows for such transfers, provided adequate safeguards and data protection are in place.

Deletion of Your Personal Data

You may request deletion of your Personal Data at any time:

  • Delete/update info in your account settings

  • Contact us to request access, correction, or erasure

Some data may be retained when required by law.

Disclosure of Your Personal Data

Business Transactions

In case of mergers, acquisitions, or asset sales, we will notify you before transferring Personal Data, which will then be subject to a different privacy policy.

Law Enforcement

We may disclose data when required by law or valid requests from authorities.

Other Legal Requirements

Disclosure may occur if necessary:

  • To comply with a legal obligation

  • To protect Company rights/property

  • To prevent or investigate wrongdoing

  • To assure safety of users or the public

  • To defend against legal liability

Security of Your Personal Data

We strive to use commercially reasonable security measures. However, no Internet transmission or electronic storage is completely secure. Absolute protection cannot be guaranteed.

Service Providers & Third-Party Services

Some third-party vendors may have access to Personal Data, subject to their own privacy policies.

  • Google Places: For place-related services, as per Google’s privacy policy.

Children’s Privacy

Our Service does not target users under age 13. We do not knowingly collect data from minors. Parents should contact us if a child has provided information without consent.

Links to Other Websites

We are not responsible for the privacy practices or content of third-party sites linked from our Service. Users should review those sites' privacy policies.

Changes to This Privacy Policy

This policy may be updated periodically. We will notify users of changes via this page and other communications. Changes are effective when posted.

Contact Us

For privacy-related questions, contact us: