FULL-TIME · ONSITE · IDA JEEDIMETLA, HYDERABAD

Head of IT Solutions & Digital Products

Head of IT Solutions & Digital Products

6 working days a week · Lead Refroid’s digital products, IoT, AI, predictive analytics, and software strategy for connected cooling systems.

About Company

At Refroid Technologies, we are pioneering next-generation liquid cooling solutions that redefine how data infrastructure operates. From hyperscale data centers to high-performance edge environments, our modular and efficient systems are engineered to reduce energy consumption, maximize performance, and contribute to a greener planet. Refroid Technologies is at a growing stage and current plant is in IDA Jeedimetla however we are looking for a larger production plant in an around of Hyderabad. We already have order in hand to deliver for this financial year in the tune of INR 120 CR.

Role Summary

Lead the vision, design, development, and commercialization of Refroid’s intelligent software ecosystem across liquid cooling, CDU, immersion cooling, and thermal management solutions. Drive a next-generation digital platform that transforms cooling equipment into smart connected assets through IoT, AI, predictive analytics, digital twins, and customer intelligence dashboards. The objective is to give customers real-time visibility, predictive maintenance capabilities, operational optimization recommendations, and business intelligence that enhance uptime, energy efficiency, and equipment life-cycle performance.

Strategic Responsibilities

Digital Product Strategy
1. Define Refroid’s software product roadmap.

2. Build software products that become recurring revenue streams.

3. Develop SaaS-based monitoring and management platforms.

4. Create customer-facing digital solutions for data centers and industrial cooling applications.

5. Lead software innovation aligned with future cooling technologies.

Enterprise Technology Leadership

1. Establish the overall technology architecture.

2. Build internal software engineering capability.

3. Manage software product lifecycle and release management.

4. Drive technology partnerships and ecosystem integrations.

Product Vision

The platform should function as a Cooling Intelligence Platform capable of monitoring every critical parameter across CDU, immersion cooling, chilled water systems, pumps, sensors, PLCs, and edge devices.

Customer Portal

  • View cooling system health 

  • Monitor multiple sites globally 

  • Analyze equipment performance 

  • View alarms and notifications 

  • Access service history 

  • Raise support tickets 

  • Download reports 

  • Benchmark cooling performance 


Intelligent Recommendations Engine

Provide AI-generated recommendations. Examples: Instead of showing: "Pump temperature high" 

The system should suggest: Pump-3 is running 12% above baseline temperature for the last 48 hours. Based on historical failure patterns, there is a 72% probability of bearing degradation within the next 30 days. Recommended action: inspect bearings during the next maintenance window. 


Predictive Analytics & AI Platform

Equipment Failure Prediction Predict: 

  • Pump failures 

  • Valve failures 

  • Sensor degradation 

  • Heat exchanger fouling 

  • Coolant quality deterioration 

  • Fan failures 

  • Controller malfunction 


Remaining Useful Life (RUL) Estimate:

  • Pump life 

  • Coolant replacement cycle 

  • Component wear and tear 


Energy Optimization Recommend: 

  • Optimal coolant flow 

  • Pump speed optimization 

  • Thermal load balancing 

  • Energy-saving opportunities 

  • Capacity utilization improvements 


Digital Twin & Simulation

Develop a digital twin of the cooling infrastructure. 

Capabilities: 

  • Simulate cooling performance. 

  • Run What-If scenarios. 

  • Capacity planning. 

  • Future load simulation. 

  • Impact analysis for new racks. 

  • Failure simulations. 

  • Cooling efficiency modelling. 


Business Risks

  • SLA breach prediction 

  • Downtime risk prediction 

  • Estimated outage impact 

  • Maintenance backlog 

  • Asset reliability score 

Red Flag Dashboard 

A key differentiator for Refroid. 


Executive Dashboard 

Display Red, Amber, and Green indicators for: 


Critical Risk Alerts 

  • Pump efficiency degradation 

  • Coolant contamination risk 

  • Flow restriction detection 

  • Pressure abnormalities 

  • Thermal runaway risk 

  • Excessive energy consumption 

  • Component nearing failure 

  • Heat rejection inefficiencies 


Operational Risks 

  • High operating temperatures 

  • Repeated alarms 

  • Excessive vibration 

  • Unusual telemetry patterns 

  • Sensor inconsistencies 

  • Communication failures 

Advanced Analytics

Cooling Performance Analytics 

  • PUE trend analysis 

  • Energy efficiency tracking 

  • Cooling capacity utilization 

  • Heat load trend analysis 

  • Thermal hotspot detection 


Customer Analytics

  • Site-wise performance 

  • Global dashboard 

  • Multi-site benchmarking 

  • Asset reliability index 

  • Maintenance effectiveness score 

Technology Ownership

Cloud & Data Platforms 

  • Microsoft Azure 

  • AWS 

  • Edge Computing 

  • IoT Hub 

  • Data Lake 

  • Time-Series Databases  


SaaS Architecture 

  • Multi-tenant architecture 

  • API-first design 

  • Microservices platform 

  • High availability systems 

  • Enterprise security 

Desired Experience

  1. 10-15+ years in software and digital product development

  2. Experience building industrial IoT platforms

  3. Experience in SaaS products

4. Experience in predictive analytics and AI-driven products

5.Experience with industrial automation, HVAC, data center infrastructure, manufacturing technologies, or energy systems

  1. Proven experience leading technology organizations and product teams

  2. Experience commercializing software solutions

Success Metrics

Year 1

  1. Launch Refroid Cooling Intelligence Platform

  1. Deploy customer dashboards

  2. Integrate all Refroid cooling products

  3. Implement predictive maintenance models

  4. Launch Red Flag Dashboard

  5. Enable remote monitoring capabilities

Year 2

  1. AI-powered recommendation engine

  2. Digital twin platform

  3. Global customer portal

  4. Predictive failure accuracy above 85%

  5. New software recurring revenue stream

Long-Term Vision

Transform Refroid from a cooling equipment manufacturer into a Cooling Intelligence Company, where every deployed system continuously generates operational insights, predictive recommendations, and energy optimization opportunities through a unified software platform. This role sits at the leadership level, reporting directly to the CEO or COO, and owns the entire digital transformation and software product strategy of Refroid.

Ready to Apply?

Submit your details through the Refroid Careers application form. Select Head of IT Solutions & Digital Products under the role you are applying for.

Ready to Apply?

Submit your details through the Refroid Careers application form. Select Head of IT Solutions & Digital Products under the role you are applying for.